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Benefits & Features

Benefits

Managed VoIP On Demand™ offers you a number of compelling business benefits designed to save your organisation money, time and deliver real peace of mind:

Save money - CALLS ARE FREE BETWEEN SITES; other calls and line rentals are reduced, capital outlays are minimal and there are no maintenance and support charges

Save time - integrated business locations so your employees can work from the office, home or whilst travelling. Wherever you go, the phone and all its features follow you

Peace of mind - with full control; any extension can be controlled individually using our web based management tools

Future proofed - 7global offers advanced features and traditional PBX functionality with full scalability to add lines and features as you go. Our commitment to continuous quality improvement, means new updates are available without expensive upgrades

Reliable - secure and fully resilient. Our 24 hour, 365 days of the year support is available and our services are managed and supported by strict Service Level Agreements (SLAs) and includes disaster recovery

Plug and play solution - we provide you with all you need to get up and running, including handsets. You can even keep your old telephone number

Rich functionality - such as caller groups, conferencing, auto attendant, fax to inbox, etc helping you deliver internal value to your organisation

And with a hosted solution the management and server hardware is kept off site in one of specialist facilities so you don’t have to pay large upfront costs for the infrastructure or invest in people and processes managing a phone system 24 x 7.

Features

Multiple Connectivity - Our single, centralised system connects multiple branches. Our hosted VoIP systems offer calls that are free between all users.

Control at the tips of your fingers – Easy-to-use online tools allow personal customisation in real-time. No need for time-consuming training.

More than simply voicemail - Messages accessed via any phone or Internet connection. They can be viewed as emails or you listen to them as voicemail, all via one inbox.

Calls at your convenience - Manage when, where and from whom you receive VoIP phone calls. Phones can be programmed to automatically follow you wherever you go.

Incoming faxes directly to your inbox - Receiving faxes couldn't be simpler. Sent directly to your inbox, the digital files can be opened, stored and forwarded on.

Emergency calling - In line with OFCOM regulations, all VoIP phone calls automatically route to a local emergency service such as 999.

Your IT Manager's new best friend - Our System Management Tool operated via the internet allows IT Managers and Administrators to securely control user features and functions remotely in real-time.

Phone management online - Our Phone Manager Tool operated via the internet means every user can configure phones and activate and deactivate features and functions.

Multiple call management - Our Operator Console allows receptionists to manage multiple calls through only one interface.

Additional Managed Servers On Demand™ features include:

  • Call Forwarding; CLI; Hunt Groups; Call Barring; Call Restriction; 3-way Conferencing; Music and Message on-hold
  • Auto Attendant - managing inbound calls more effectively; Line Supervision; Monitor incoming lines and Hunt Groups
  • Online call details, analysis and reporting
  • SoftPhone enables your PC to act as your extension when making and receiving calls

Function keys; all buttons on the handsets are fully programmable. Instant Help Desk access; Browse news and weather reports from defined RSS feeds all through your telephone handset; Directory Search; Voicemail Single Key access to your mailbox

    

 

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7global Managed Services head office, The Old Bank of England Building, Liverpool


  
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